Term and Conditions

1. Acceptance of Terms

By accessing, browsing, or purchasing from the Lux Lair Store website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping Policy, and our Returns & Exchanges Policy. If you do not agree with any part of these terms, you must not use this website or make a purchase.

2. Website Use and User Obligations

Our website is a curated platform for individuals who appreciate timeless craftsmanship in accessories and apparel, including items such as bags, belts, jewelry, footwear, and outerwear.

Your Responsibilities:

• You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
• You are responsible for ensuring the accuracy of the information you provide, including your shipping address and payment details.
• You must not attempt to interfere with the website’s security, functionality, or content.
• You confirm you are of legal age in your jurisdiction to form a binding contract.

3. Products and Services Description

Lux Lair Store offers a curated collection of high-quality accessories and apparel for the discerning individual. Our products are described with meticulous detail on our website. We strive to ensure that colors, materials, and dimensions are represented as accurately as possible. However, slight variations may occur due to screen settings and the handmade nature of some items.

Important Note on Final Sale Items: Due to their personal nature and our commitment to hygiene and craftsmanship, the following items are considered final sale and are not eligible for return or exchange:

• Jewelry & Bracelets
• Belts & Cummerbunds (once sized or altered)
• Hats & Handkerchiefs
• Any item not in its original, unworn, and unused condition with all tags attached.

We advise careful consideration of size, fit, and style before purchasing these pieces.

4. Orders and Payment Terms

Order Process:

Placing an item in your cart does not reserve it. An order is confirmed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraud.

Pricing and Payment:

All prices are listed in US Dollars (USD). We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. Your payment card will be charged at the time of order placement. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method.

Shipping:

We serve a global clientele, excluding Asia and certain remote areas. Please review our detailed Shipping Information for timelines and methods. You are responsible for any customs duties, taxes, or fees levied by your country upon import.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Lux Lair Store or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The “Lux Lair Store” name and logo, and all related product and service names, are our trademarks. You may not use any of our intellectual property without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Lux Lair Store, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the website or our products.
• Any conduct or content of any third party on the website.
• Any unauthorized access, use, or alteration of your transmissions or content.
• Events beyond our reasonable control, such as delays in shipping by carriers, customs processing, or acts of nature.

Our total liability to you for any claim arising out of or relating to these terms or your use of the website or products is limited to the greater of one hundred dollars (USD $100) or the amount you have paid us in the six (6) months preceding the event giving rise to the claim.

7. Returns, Exchanges, and Refunds

Your satisfaction is paramount. Our comprehensive Returns & Exchanges Policy (detailed on our homepage) forms part of these Terms. Key points include:

• Return Window: 15 days from the date of delivery.
• Condition: Items must be unworn, unused, and in original packaging with all tags.
• Process: You must initiate a request via email to [email protected] and receive an RMA number before returning any item.
• Costs: The customer is responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).
• Refunds are issued to the original payment method within 14 business days of our receipt and inspection of the return.

8. Governing Law and Dispute Resolution

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any dispute arising from these terms or your use of the site shall be subject to the exclusive jurisdiction of the state and federal courts located in Alameda County, California.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.